1. About These Terms
These Terms and Conditions (“Terms”) form a binding agreement between you and Pure In Fresh Foods Private Limited (“Company”, “we”, “our” or “us”), the operator of vgrow.ai (the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
2. Definitions
- Account: the user account you create to access specific areas of the Platform.
- Content: all information, data, text, graphics, photos, videos, documentation and software made available on or through the Platform.
- Credentials: usernames, passwords, API keys and other authentication information used to access the Platform.
- Service Plan: the pricing tier you subscribe to, which determines the features and limits of your access.
- Personal Information: as defined in our Privacy Policy.
3. Eligibility and Consent
You must be at least 18 years old and capable of entering into a legally binding contract to use the Platform. By creating an Account, you confirm that you meet these requirements and that the information you provide is accurate and complete.
4. User Registration
You are responsible for keeping your Credentials confidential and for all activity under your Account. We reserve the right to remove or reclaim usernames at our discretion. Where the Platform integrates with third-party services, your use of those services is also subject to their own terms; we are not liable for the performance of third-party services.
5. Use of the Platform
- The Platform is provided for permitted business and personal use only.
- You must provide accurate information during signup and keep it up to date.
- You may not upload or transmit any content that is false, misleading, defamatory, obscene, infringing, harassing or otherwise unlawful.
- You warrant that any content you submit does not infringe any third-party rights and complies with Applicable Laws.
- You must promptly report any suspected unauthorised access to your Account.
- You may not use the Platform for competitive benchmarking against the Company.
6. Licence
Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business purposes. You may not commercialise, sublicense or resell the Platform without our written consent.
7. Service Plans and Renewal
Service Plans determine your access to features and usage limits. Subscriptions renew automatically unless cancelled prior to renewal. We may change pricing with at least one week's notice. Failure to pay applicable fees may result in restriction or termination of access. Refund eligibility is governed by our Refund Policy.
8. Restrictions
You agree not to:
- Impersonate any person or entity or misrepresent your affiliation.
- Reverse engineer, decompile or attempt to extract the source code of the Platform.
- Bypass any access controls, scrape, frame or mirror the Platform without permission.
- Use automated tools to copy data or content from the Platform.
- Introduce viruses, malware, or any other harmful code.
- Use the Platform to violate any law or third-party right.
- Disrupt or interfere with the Platform or its underlying infrastructure.
- Sublicense, sell, or commercially exploit Platform functionality.
9. Termination and Suspension
We may suspend or terminate your Account if you breach these Terms, provide false information, infringe intellectual-property rights, engage in fraud or harassment, or fail to comply with our reasonable instructions. On termination you will lose access to the Platform and any associated data, and you remain liable for outstanding charges.
10. Cancellation
You may cancel your Service Plan at any time from your Account settings. Cancellation takes effect at the end of the then-current billing term.
11. Intellectual Property
The Platform, including all software, design, trademarks, text and graphics, is owned by the Company or its licensors and is protected by intellectual-property laws. You may not modify, reproduce or commercially exploit any element of the Platform without our prior written authorisation.
12. User Data
You retain ownership of the data you submit to the Platform (“User Data”). You grant us a non-exclusive, worldwide, sub-licensable licence to use User Data solely for the purposes of providing and improving the Platform. We may use aggregated or anonymised data for analytics, research and product improvement. You warrant that you have all rights necessary to submit User Data to the Platform.
13. Privacy
Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms.
14. Third-Party Links and Services
The Platform may contain links to or integrate with third-party services. We are not responsible for the content, terms or practices of those services. You access them at your own risk and subject to their terms.
15. Disclaimer of Warranties
The Platform is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Platform's accuracy, reliability, security or fitness for any particular purpose. AI-generated outputs may contain errors; you are responsible for reviewing such output before relying on it. We are not liable for loss of data, unauthorised access, business interruption, or outcomes resulting from your use of the Platform.
16. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue, arising out of your use of the Platform. Our total aggregate liability shall not exceed the amounts paid by you to us in the twelve (12) months preceding the claim.
17. Indemnity
You agree to indemnify and hold harmless the Company, its officers, directors, employees and affiliates from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your use of the Platform, your breach of these Terms, or your violation of any third-party rights.
18. Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, governmental action, labour disputes, or internet/utility outages.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.
20. Changes to these Terms
We may modify these Terms from time to time. The updated Terms take effect when posted on the Platform. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
21. Contact
- Company: Pure In Fresh Foods Private Limited
- Address: 3-1-91/3, Shivapur Colony, LB Nagar, Hyderabad, 500074
- Email: support@vgrow.ai
- Phone: +91 9908425164